• / Getting the Help I Need (Evaluation & Referral)

Getting the Help I Need (Evaluation & Referral)


Worcester County Health Department has a number of evaluation and referral services available to residents. Common services are available in the following areas: substance abuse, women's health, homelessness, transportation assistance, and other health care resources such as primary adult care. For more information click on the appropriate program listed below.



Crisis Intervention Team (CIT)

altThe Worcester County Crisis Intervention Team (C.I.T.) provides a comprehensive training designed to develop the knowledge and skills needed to guide first responders when interacting with individuals in behavioral health crises. The program’s goal is to serve as an expansion of the crisis response system in order to provide collaborative and effective intervention and appropriate service coordination to those in behavioral health crises. 

The mission of C.I.T. is to enjoin community leaders, advance public safety and enhance community services to persons with behavioral health issues. The Worcester County C.I.T. is a collaborative program built on strong community partnerships between criminal justice professionals, behavioral health professionals, advocacy groups and community members.
Objectives of C.I.T.: 
  • Coordinate training programs that will enhance officer interactions, skills and safety when responding to behavioral health crises
  • Increase officer awareness of individuals at risk of, or experiencing, behavioral health crises
  • Improve effectiveness of officer response to behavioral health  crises
  • Reduce injuries to officers, persons in crises and their family members
  • Provide appropriate service coordination and resource linkage to persons with behavioral health issues
  • Provide community outreach and education on the Worcester County C.I.T. program 
 For more information please contact Karen Waggoner at 410-632-1100 ext. 1146 or email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Social Security Disability - SOAR

 SSI/SSDI Outreach Access and Recovery (SOAR) is a process where eligible individuals can have their disability case expedited. 

Behavioral Health Intakes

 This service provides a one-stop shop for clients to be evaluated for both mental health and addictions services. This service is available at our Snow Hill office for both child and adult clients. 
 Behavioral Health Intake

Snow Hill Health Center
 Hours: 8 a.m. - 4:30 p.m.

Mental Health Services


  Mental Health Program

 Phone: 410-632-1100
 Hours: 8 a.m. - 4:30 p.m.

altThe Worcester County Health Department is committed to recovery and improving the mental health of the community.  The Mental Health Program provides a wide variety of services, specializing in mental health and addiction issues.

Maryland Medicaid Transportation Program

    For employment opportunities or programmatic questions, please contact Wendy McIntyre! 
 Phone: (410)632-1100

 Hours: Monday - Friday

            8:00am - 5:00pm









Maryland Medicaid Transportation Program (MA Transportation)

Contact the MA Transportation Office to complete a short eligibility interview over the phone. Provide staff with your appointment and the most efficient means of transportation that is available will be provided.

To schedule transportation please contact: (410)632-0092
Hours of operation: 8:00 a.m. - 4:30 p.m.

Maryland Medicaid Transportation Program (MA Transportation) transports Medicaid recipients to medically necessary local and regional appointments or Non-Emergency Medical Transportation (NEMT). Long distance transportation is also available on Mondays-Thursdays, if the participant qualifies. Program staff screen recipients for transportation to assure eligibility to provide the most efficient means of transportation available. Transportation services are provided by staff drivers as well as other community transportation providers (i.e. taxi services, ambulances (wheelchair and stretcher), buses, etc.). This service is provided by the Worcester County Health Department's Access and Eligibility Programs.

How to access additional transportation services:

Emergency Transportation
Interfaith Caregivers: 410-352-5382

Telamon Corporation
(Migrant and Seasonal farm workers only): 410-546-4604

Medical Transport
American Cancer Society (Cancer patients only): 800-227-2345

Disabled American Veterans – Auxiliary
Chapter #34 (Veterans only): 410-546-8764

SSTAP -- Specilized State Transportation
Assistance Program: 443-260-2300

Public Transportation
Ocean City Transportation Department: 410-723-1606

SHORE UP! -- Transportation Assistance Program
(transports Head Start students only): 410-749-1142

Shore Transit : 443-260-2300

State of Maryland MA Transportation Website: